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Answers API

The Answers API enables you to create, manage, and retrieve user-generated answers to frequently asked questions. These answers help build a comprehensive knowledge base that improves search results and provides instant responses to common queries within your organization.

Use Cases

Knowledge Base Creation

Build and maintain a comprehensive repository of questions and answers to help users find information quickly and efficiently.

FAQ Management

Create, update, and organize frequently asked questions with detailed answers to reduce support tickets and improve self-service.

Search Enhancement

Improve search results by providing curated answers that appear prominently when users search for related topics.

API Endpoints

MethodEndpointPurpose
POST/rest/api/v1/createanswerCreate Answer
Create a user-generated Answer that contains a question and answer.
POST/rest/api/v1/deleteanswerDelete Answer
Delete an existing user-generated Answer.
POST/rest/api/v1/editanswerUpdate Answer
Update an existing user-generated Answer.
POST/rest/api/v1/getanswerRead Answer
Read the details of a particular Answer given its ID.
POST/rest/api/v1/listanswersList Answers
List Answers created by the current user.